Leverage a single AI platform to deliver incredible customer experiences through your reps, help center and product.
Give every rep access to knowledge across any source to close tickets faster, confidently respond to customers, and get up to speed on any account or initiative.
Add Ask-AI's Generative Search to your help center and allow customers to search through your knowledge base, community and learning resources without getting stuck. Deploy in minutes with out of the box solutions or build customer apps on our robust APIs.
Build AI-powered apps customized to reinforce your playbooks, SOPs and best practices.
Automate busy work like summarizing tickets, creating new articles, and drafting customer messaging.
Give reps time back to focus on what matters: customers.
See also
Uncover knowledge gaps and recurring questions asked by internal teams and customers. Build informed, data-backed product roadmaps, processes, and enablement.
Ask-AI sits on top of your employee’s browser, readily available to assist in any search or AI task.
Ask-AI works 24/7 inside your Slack, answering questions and proactively building out your knowledge base.
Ask-AI automatically surfaces vetted answers within your Help Center – solving many customer issues without a touchpoint.
17-point increase in team collaboration within six months
77% improvement in First Response Time on Support
38% improvement in Time To Resolution on Support tickets
21% improvement in First Response Time on Support tickets
You determine what data is integrated into Ask-AI and how it’s accessed by your teams. You’re in control.
Ask-AI is SOC 2 Type II-certified, ISO 27001-certified, and fully GDPR compliant.
No customer data is ever shared with third parties, or used to train LLM models.