Knowledge Management

Unify Your knowledge Silos

Intranets and wikis won’t cut it anymore. Take an AI-first approach to universal knowledge management – that lives wherever your teams live.

Connect 100+ integrations into one powerful knowledge base

Ask-AI integrates with the most popular SaaS tools to create your unified Knowledge Base - with more added every week.

Your AI-powered knowledge solution, wherever your teams live

Always-on Browser Extension

Ask-AI sits on top of your employee’s browser, proactively assisting them throughout their day.

Inside Your Slack

Ask-AI works 24/7 inside your Slack, answering questions and proactively building out your knowledge base.

Across Your Help Center

Ask-AI automatically surfaces vetted answers within your Help Center - solving many customer issues without a touchpoint.

monday.com uses Ask-AI to enhance the customer experience

13.5% reduction in ticket handling time

33% reduction in internal ticket submitted to Customer Success

10x improvement in handling time vs. non-Ask-AI users

See monday.com's full story

“The best Webflow Templates”

"The feedback from our customers has been overwhelmingly positive. They are delighted that we can answer their questions on the spot during the calls, rather than having to wait for a response offline."

Kim Landau
Customer Success Group Manager & Strategy Lead

Easily identify where knowledge gaps exist

Eliminate those Repetitive Questions

Ask-AI spots the most frequently repeated questions for your team – and proactively surfaces the best answer to recipients.

Identify Knowledge Gaps to Prioritize

Ask-AI analyzes questions, documents & conversation data to uncover key knowledge gaps & recurring issues.

Track Topic Trends over Time

Follow new questions as they emerge and grow over time – so you’re equipped to address them proactively. Available in English, German, French, Italian, Spanish, and Dutch.

Crowdsource knowledge improvements with just one click

Ask an Expert

Grow your knowledge base effortlessly as designated experts contribute to queries.

Gamify the Process

Built-in gamification and leaderboards encourage team participation in the knowledge management process.

Get Real-Time Feedback

Team members can easily verify or disqualify information via a helpful Thumbs Up/Down.

Unlock the voice of your customer

Identify Key Customer Trends

Search, summarize, and segment customer feedback in seconds – so you can prioritize areas of improvement and focus. No more sifting through thousands of customer calls and disposition notes just to know how your customers are feeling.

Inform Your Product Roadmap

Get the powerful insights and customer trends you need to inform your Product roadmap.

Trusted by leading SaaS companies

Run faster with Ask-AI

Schedule a demo (Calendly)