Enterprise AI for Customer Success

Build Strong Customer Relationships

Elevate your post-sales process and equip reps with the knowledge they need to execute every account at the highest level.

Ramp Reps
More Effectively

With Ask-AI, reps can instantly access relevant company and product knowledge, technical documents, historical tickets, enablement materials, and more. Get them ramped and ready at record speed.

Elevate Rep Communication with Customers

Empower reps to draft clear, professional communications in seconds, transforming bullet points into compelling messages.

Accelerate
Time to Value

Fast-track and enrich your customer onboarding experience with Ask-AI, ensuring every relationship starts off strong and leads to long-term success.

monday.com uses Ask-AI to enhance the customer experience

13.5% reduction in ticket handling time

33% reduction in internal ticket submitted to Customer Success

10x improvement in handling time vs. non-Ask-AI users

See monday.com's full story

“The best Webflow Templates”

"The feedback from our customers has been overwhelmingly positive. They are delighted that we can answer their questions on the spot during the calls, rather than having to wait for a response offline."

Kim Landau
Customer Success Group Manager & Strategy Lead

Move every account forward – from high-touch to low

No more "Let me get back to you" in your talk track

Ensure your reps always have the most accurate and up-to-date information at their fingertips, reducing follow-ups and slashing response times.

Free up SME bandwidth

Your solutions engineers, architects, and developers shouldn't be bogged down with FAQ-level queries. Provide a standardized internal Q&A process and free them up to focus on high-value opportunities.

Reinforce playbooks & best practices

Custom workflows help reps stick to your processes and playbooks in one click. Automate call preparations, account planning, and handovers, so your reps stay focused on engaging with customers.

Automate tedious admin work

Keep your reps focused on delivering excellent experiences. Ask-AI automates the administrative tasks needed to keep your accounts organized, without sacrificing quality or accuracy.
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In one click, the Ask-AI assistant can:
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• Draft handover documents to other teams
  (PS to CS, CS to AE)
• Summarize Accounts & Opportunities
• Draft CRM & Internal Updates
• Write emails in your brand and tone
+ much more

Works for every team in your organization

Ask-AI for
Success
Handle product & technical questions in real-time – no need to “circle back” later
Zero-in on the key information needed to breeze through renewals and mitigate churn
Expand the number of accounts your CSMs can support
Ask-AI for
Support
Reduce ramp time and help reps reach productivity faster
Leverage historical knowledge to solve tickets without complex investigations
Access the latest information from Product and Engineering to facilitate better customer conversations
Ask-AI for
Sales
Close more deals, faster
Respond to your customers today, not tomorrow
Objection handle on the fly
Get the latest most accurate info to close deals
Ask-AI for
Product and Engineering
Get the powerful insights and customer trends you need to inform your Product roadmap
Search, summarize, and segment customer feedback in seconds – so you can prioritize areas of improvement
No more sifting through thousands of calls and disposition notes just to know how your customers are feeling
Ask-AI for
G&A
Eliminate the Slack chaos by auto-addressing most employee questions via Ask-AI’s Slackbot
Ask-AI spots the most frequently repeated questions for your team – and proactively surfaces the best answer to recipients
Answers you can trust: Verified Citations from your documentation let employees know they can use the information at hand
Team members can easily verify or disqualify information via a helpful Thumbs Up/Down

Trusted by leading companies

Run faster with Ask-AI

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