B2B Customer Self-Service

Deflect tickets. Delight customers.

Resolve complex cases without technical resources.

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Rapid Deployment Options

Build once. Deploy everywhere.

Quickly set up your self-service infrastructure by selecting the knowledge sources you want to be public-facing. Then, deploy it effortlessly across your Help Center, Search, and Chatbot.

more tickets deflected by Planview's Help Center

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Resource Management

Deflect tickets before they're submitted.

Deflect tickets and free up Agent and SME time to work on more complex customer queries that actually require a human touch.

more tickets deflected by Plaview's Help Center

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Integration Flexibility

Support complex data sources

Pull knowledge from your most complex sources like your Community, Learning Centers, Knowledge Bases, and more. Expose knowledge selectively with advanced filter and permission settings.

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No Code Set-up

No technical resources needed

Quickly deploy Ask-AI by plugging in the API into your Help Center. In minutes, create a superior search experience that provides customers with useful summarized answers and citations. No developer time needed.

days up and running for Own Company

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AI Help Centers users love

"Having AI in our Help Center is a game changer. 30% of our tickets now get deflected off the bat."

Adam

"Our customers love it. It's the firs time they've appreciated an AI chatbot."

Sophie

"Super simple to set up. Got going in 3 days"

Mike

"Our Help Center is actually helpful."

Carter

Key Features

AI-Powered Recommendations

Article Citations

Complex Question Answers

Guided Troubleshooting

Personalized Support Tips

Dynamic Search Filters

Deflect tickets. Delight customers.

Customer Self-Service that's actually helpful

Build once. Deploy everywhere.

Quickly set up your self-service infrastructure by selecting the knowledge sources you want to be public-facing. Then, deploy it effortlessly across your Help Center, Search, and Chatbot.

Deflect tickets before they're submitted.

Deflect tickets and free up Agent and SME time to work on more complex customer queries that actually require a human touch.

Support complex data sources

Pull knowledge from your most complex sources like your Community, Learning Centers, Knowledge Bases, and more. Expose knowledge selectively with advanced filter and permission settings.

No technical resources needed

Quickly deploy Ask-AI by plugging in the API into your Help Center. In minutes, create a superior search experience that provides customers with useful summarized answers and citations. No developer time needed.

AI Help Centers users love

Key Features

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