Leading teams are building their AI strategies on Ask-AI









Trying to decide whether Ask-AI or Guru is the right fit? We’ve got you covered.
There’s a lot of hype around AI, and this comparison will help you understand where each tool shines (and where they might fall short). Guru can be an excellent option for AI-powered knowledge management, especially for company-wide use cases. But if you're looking for a CX platform that increases rep productivity, is easier to deploy, and delivers clear ROI across your Support and GTM teams, Ask-AI may be a better option.
Get knowledge management and so much more with Ask-AIAsk-AI vs. Guru Feature Breakdown

AI That Elevates Every Part of Customer Support

Resolve tickets faster by giving Support teams instant access to answers, summaries, and case history-plus Al that rewrites, translates, and automates repetitive tasks.
Learn more

Deflect more tickets with smarter automation. Automate answers to common and complex questions so customers get what they need - without waiting on a human.
Learn more

Turn customer interactions into insights. Track trends, sentiment, and knowledge gaps to improve support, inform product teams, and close the loop faster.
Learn more





A Full Customer Experience Platform - Not Just Knowledge Management


FAQs
Ask-AI is a comprehensive, easy-to-deploy AI platform that powers customer self-service and helps Support and GTM teams manage documentation, get quick answers, and automate workflows. Guru has a much narrower focus, primarily solving for internal documentation and knowledge management.
Learn more
Ask-AI enables your team to access knowledge from wherever they are using a Chrome extension or directly within a Slack channel. It pulls from all of your connected tools to proactively surface the best answers, while also analyzing questions, documents, and conversation data to uncover knowledge gaps and recurring issues. All of this is available alongside our workflow automation and customer self-service features.
Learn more
Both Ask-AI and Guru offer flexible pricing based on company size and number of use cases.
Learn more
Ask-AI supports 100+ integrations, including Salesforce, Zendesk, and Slack, with easy configuration. Guru also offers over 100 integrations.
Learn more
Ask-AI offers a no-code setup with deployment in hours — no developer support needed, and no matter what tool you’re using for your knowledge base. With Guru, you can get started right away, but you’ll need to migrate all of your knowledge into Guru’s platform to get the maximum benefits.
Learn more
Guru includes great internal knowledge management features, but most of them are also included in Ask-AI. On top of internal knowledge management, Ask-AI empowers you to do much more: increase self-service, automate workflows, focus reps of what matters. If you’re looking for an AI platform that can drive real ROI and scale with your organization, Ask-AI may be the better option.
Learn more